Privacy Policy

cryptomall ou. (hereinafter referred to as “our company”) handles information including personal information (hereinafter referred to as “user information”) regarding users of services provided by our company (hereinafter referred to as “users”) as follows, we establish a privacy policy (hereinafter referred to as “this policy”).

this policy shall be applied to all services provided by the company (hereinafter referred to as “the Service”), along with the privacy policy, terms of use, and other related rules established for each of the various services provided by the company.

1. information to be acquired and how to acquire it

the user information that we acquire is as follows, depending on the acquisition method.

(1) information obtained directly from the user

we may obtain the following information from users when using this service.

  • name
  • birthday
  • sex
  • email address
  • address
  • service usage history
  • other information that we have decided to acquire in the app or website

(2) acquisition of technical information

when a user accesses this service, we acquire the following technical information.

  • terminal type
  • terminal identifier
  • browser type
  • referrer
  • IP address
  • cookie
  • other advertising identifiers

(3) information acquired based on the individual consent of the user

we will obtain the following information with the individual consent of the user.

  • location information
  • phone book

(4) information acquired by linking with external services

when the user permits cooperation with an external service when using this service, we will acquire the following information from the external service.

  • ID used by users in external services
  • information that the user has approved to disclose to the partner due to the privacy settings of other external services

2．purpose of use

we will use the acquired user information for the purposes specified below.

  • providing products and services
  • identity verification, user authentication
  • user traffic measurement and behavior measurement
  • implementation of important notifications such as changes to the terms of this service
  • responding to information and inquiries regarding this service
  • purpose defined in various services provided by our company

3．provision of personal information to a third party

we will not provide personal information among user information to third parties without the prior consent of the user. However, this does not apply in the following cases, and user information may be provided to a third party.

(1) when providing user information to the external service operating company in cooperation with an external service or authentication using an external service

(2) it is necessary for the Company to cooperate in carrying out the affairs stipulated by laws and regulations by a national institution or a local public body or a person entrusted by the government, and obtaining consent from the user is the execution of the affairs, and when there is a risk of hindrance

(3) when permitted by other laws and regulations

4．disclosure of personal information

when a user requests disclosure of personal information based on the provisions of the Personal Information Protection Law, we will disclose it to the user without delay after confirming that the request is from the user himself / herself. However, this does not apply if the Company is not obligated to disclose due to the Personal Information Protection Law and other laws and regulations. Please see "Disclosure, Correction, Addition, and Deletion of Personal Information" for specific requests for disclosure of personal information, procedures, and fees.

5．correction of personal information and suspension of use, etc.

(1) the Company confirms that the request is made by the user himself / herself when the content of the personal information is not true and is requested to be corrected / added / deleted (hereinafter referred to as "correction, etc."). After that, we will investigate without delay, and based on the result, we will correct the content of personal information and notify the user to that effect.

(2) when the user requests the suspension or deletion of the use of personal information (hereinafter referred to as "suspension of use, etc.") based on the following reasons, the Company will request it from the user himself / herself. After confirming that there is, we will investigate without delay, and based on the result, we will suspend the use of personal information and notify the user to that effect.

① the reason why personal information is handled beyond the scope of the purpose of use announced in advance
② the reason that personal information was acquired by deception or other means

(3) if the Company is not obligated to make corrections or suspend the use under the Personal Information Protection Law or other laws and regulations, the provisions of Paragraphs 1 and 2 of this Article will not apply.

6．contact

if you have any comments, questions, complaints, or other inquiries regarding the handling of user information regarding our privacy policy, please contact the following contact.

click here for “contact point”

7．revision

we change this policy at our discretion. however, if the procedures required for revision are stipulated by the personal information protection law and other laws and regulations, the revision shall be made based on the relevant laws and regulations.

in addition, when we change this policy to users, we will inform the user of the enforcement time and contents of this policy after the change by the following method.

  • posting on our website
  • notification to user
  • other appropriate methods

8．enactment date / revision date

enactment: august 20, 2025