Terms of Service
Article 1 (General Provisions)
- These Terms of Service set forth the terms and conditions for customers to conduct transactions such as the purchase and sale of products with merchants on "cryptomall" (hereinafter referred to as "the Service"), which is provided by cryptomall ou Corporation (hereinafter referred to as "the Company").
- Since the Service covers a wide range of activities, in addition to these Terms of Service, additional provisions, conditions, special agreements regarding the use of each service, subordinate terms to these Terms of Service, and other guidelines (hereinafter collectively referred to as "these Terms, etc.") may be established for customers' use of the Service, and these shall be applied to customers' use of the Service as part of these Terms of Service.
- When customers use the Service, they shall be deemed to have agreed to these Terms, etc.
Article 2 (Definition of Terms)
- The definition of each term in these Terms of Service shall be as follows:
- "Customer" refers to a person who uses the Service to purchase products, etc.
- "Merchant" refers to users or companies that open stores on the Service.
- "cryptomall member" refers to a person who has registered an account based on the cryptomall membership terms.
- "cryptomall member registration information" refers to information provided to the Company upon registration as a cryptomall member, such as name, date of birth, and email address.
- "Ancillary services" refers to services ancillary to the Service.
Article 3 (Use of the Service by cryptomall Members)
- For customers to use various services for cryptomall members, they must register an account based on the separately defined cryptomall membership terms.
- Customers are responsible for maintaining the confidentiality of their own accounts and passwords and for restricting access to their accounts. At the same time, activities conducted with a customer's account or password shall be deemed to be activities by the customer themselves.
Article 4 (Use by Minors, etc.)
- If a customer is a minor, an adult under guardianship, a person under curatorship, or a person under assistance, they shall use the Service with the consent of their legal representative, guardian, curator, or assistant for all acts related to the use of the Service, including application for cryptomall membership registration.
- Notwithstanding the provisions of the preceding paragraph, if it is discovered that a customer is using the Service without the consent of their legal representative, guardian, curator, or assistant, or by falsely claiming to be of legal age, the Company may take some or all of the measures set forth in the following items without prior notice to the customer:
- Suspend the customer's use of part or all of the Service, or suspend or revoke the customer's cryptomall membership status based on the cryptomall membership terms
- Suspend the fulfillment of transactions such as product shipment, or request merchants to suspend the fulfillment of such transactions
Article 5 (Addition, Changes, etc. of Ancillary Services)
- The Company may add ancillary services as appropriate, or change the content or specifications of such services, or discontinue their provision without prior notice to customers. When customers use such services, they shall be deemed to have agreed to the terms, guidelines, etc. applicable to such services after addition or change.
Article 6 (Notifications)
- Notifications from the Company to customers in the Service shall be made by sending electronic mail to the email address in the latest cryptomall member registration information, posting on the website related to the Service, or other methods deemed appropriate by the Company, and customers agree in advance to receive such notifications.
- Customers agree in advance that when the Company makes notifications by the method described in the preceding paragraph, the Company's notification shall be deemed to have reached the customer at the earlier of when the customer becomes able to view the notification or 24 hours after the Company sends or posts the notification.
Article 7 (Contact and Promotion)
- The Company may contact customers by telephone, email, or other methods deemed appropriate by the Company for the purpose of conducting opinion surveys regarding the Service, hearing about product transaction status, etc.
- The Company may contact customers by telephone, email, or other methods deemed appropriate by the Company for campaign announcements, advertising and promotion, etc. related to the Service in accordance with laws and regulations.
- When customers wish to contact the Company, they shall do so through the inquiry form established by the Company or by email to the email address designated by the Company.
Article 8 (Prohibited Acts)
- The Company prohibits the following acts (including acts that induce or prepare for such acts) in the use of the Service:
- Acts that violate the laws and regulations of the country or region where the customer is located when using the Service
- Acts that harm social norms, public order, or good morals, or that infringe on the rights of others or cause trouble to others
- Acts of directly or indirectly providing benefits or other cooperation to antisocial forces in connection with the Company's services
- Acts of transferring proceeds of crime and acts that encourage or assist such acts
- Acts of impersonating third parties or intentionally transmitting false information
- Acts of using the Service by using another customer's account
- Acts of obtaining cryptomall member registration information or passwords from other customers by any means, or disclosing or providing such information to third parties
- Acts of purchasing products using automated means (including automatic purchasing tools, robots, and similar means) without prior permission from the Company (including obtaining information on product pages)
- Acts of applying to purchase products without the intention of purchasing them
- Acts of not receiving products without legitimate reason
- Acts of returning products without legitimate reason
- Acts of conducting self-transactions, internal transactions among related parties, or fictitious transactions
- Acts that infringe on the rights of or cause trouble to the Company, merchants, customers, or other third parties
- Acts of collecting or storing personal information or history information of merchants or customers without permission
- Unauthorized access acts or acts that encourage such acts
- Acts that induce malfunction of the Service
- Acts of using, creating, or distributing external tools that cause operations that exploit bugs not normally intended by the Service or have effects not normally intended
- Acts that place excessive burden on or destroy or interfere with the functions of servers, computers, or other networks used by the Company, merchants, or customers
- Acts of transmitting or distributing harmful programs such as computer viruses that destroy or interfere with the functions of software, hardware, etc. used by the Company, merchants, customers, or other third parties
- Acts that interfere with the operation of the Service or advertisements distributed by the Company
- Acts of using the Service for purposes different from the original purpose of service provision in light of the purpose of provision
- Acts of transferring, lending, selling, pledging, or otherwise disposing of rights and obligations related to the use of the Service to third parties
- Acts that violate these Terms of Service or use the Service for fraudulent purposes
- Acts that violate the cryptomall membership terms and other terms, guidelines, etc. established by the Company
- Other acts deemed inappropriate by the Company
- If a customer violates the provisions of the preceding paragraph, fails to perform obligations to merchants or the Company, or if the Company determines that the customer is not suitable for the Service, the Company may take some or all of the measures set forth in the following items without prior notice to the customer:
- Suspend the customer's use of part or all of the Service, or suspend or revoke the customer's cryptomall membership status
- Suspend the fulfillment of transactions such as product shipment, or request merchants to suspend the fulfillment of such transactions
- Request the customer to pay by a method different from the payment method selected at the time of order
- Cancel benefits, etc. for the customer and have them return unjustly obtained profits
- The Company shall not be liable for any damages caused to customers as a result of taking the measures in the preceding paragraph.
- If the Company suffers loss or damage due to a customer's violation of paragraph 1, the customer must immediately return the profits obtained by the violation to the Company and compensate the Company for the damages incurred.
Article 9 (Handling of Personal Information)
- The Company shall appropriately handle personal information obtained through customers' use of the Service in accordance with various laws and regulations regarding the protection of personal information and the Company's privacy policy.
- In the Service, for the purpose of measuring advertising effectiveness, information about advertisements clicked before visiting the Service (such as click date and advertising website) may be obtained from third-party operated tools and compared with "member registration information" and "order information" on the Service.
Article 10 (Force Majeure)
- The Company shall not be liable for any damages caused to customers when part or all of the Service is suspended due to force majeure, etc. as defined in the following items:
- Natural disasters
- War, civil war, riots, revolution, and national division
- Strikes and labor disputes
- Accidents of transportation facilities, equipment accidents, etc.
- Interruption, delay, suspension, or data loss due to power outages, communication line or computer failures, system maintenance, etc.
- Unauthorized access to data
- Infectious diseases, pandemics (including COVID-19)
- Enactment or revision of laws and regulations, government intervention or orders
- Other emergencies equivalent to the preceding items
Article 11 (Disclaimer)
- The Company may revise these Terms of Service at its discretion and may establish supplementary terms to these Terms of Service (hereinafter referred to as "Supplementary Terms"). Revisions or supplements to these Terms of Service shall take effect when the revised Terms of Service or Supplementary Terms are posted on the Company's designated website. In this case, members shall comply with the revised terms and Supplementary Terms.
- The Company bears no responsibility whatsoever for transactions between customers and merchants or for products, etc.
- In the event of any trouble in transactions, customers shall respond and seek resolution at their own responsibility and expense
- When the Company suffers damages (including attorney fees), customers shall compensate for such damages
- The Company's responsibility under these Terms of Service is limited to operating the Service with reasonable effort, and the Company assumes no responsibility and makes no warranty regarding the Service (including web pages operated by merchants) for reliability, accuracy, completeness, effectiveness, timeliness, legality, fitness for a particular purpose, or non-infringement of third-party rights.
- The Company does not guarantee that the Service is free from defects or bugs (including that emails and content sent by the Company are not infected with harmful things such as computer viruses).
- The Company has no obligation to provide information about the other party to customers and merchants. Even when such information is provided, the Company shall not be responsible for acts using such information.
- The Company shall not be liable for any damages caused by customers' violation of these Terms, etc.
- Networks, computers, software, etc. on the customer side used by customers when using the Service must be prepared and maintained at the customer's own expense. The Company shall not be liable for the maintenance of customers' usage environments or damages caused by customers' usage environments, etc.
- Regarding personal or property losses or damages incurred by customers in connection with their use of the Service, the Company shall compensate only for damages within the scope of ordinary and direct damages actually incurred by customers. Such liability shall be limited to cases where the Company has gross negligence, and the Company shall not be liable for damages arising from special circumstances (including cases where damage occurrence was foreseen or could have been foreseen).
Article 12 (Suspension and Termination)
- The Company reserves the right to suspend or terminate the provision of the Service and ancillary services to specific customers or all customers at any time without prior notice to customers (including account suspension, suspension of product shipment transactions, refusal of various other services, etc.).
- The Company shall not be liable for any damages or disadvantages caused to customers due to the suspension or termination of the Service.
Article 13 (Governing Law)
- The formation, effectiveness, and interpretation of these Terms of Use shall be governed by the law of the location of the Company's head office.
Article 14 (Amendment of These Terms)
- The Company reserves the right to amend these Terms of Service at any time without prior notice to customers when it becomes necessary to amend these Terms of Service due to changes in economic conditions, legal revisions, or other circumstances. If any part of these Terms of Service is invalid or unenforceable for any reason, such terms shall be deemed severable and shall not affect the validity and binding force of other terms.
- The amended Terms of Service shall take effect from the final amendment date of these Terms of Service. If customers use the Service thereafter, they shall be deemed to have agreed to the amended Terms of Service.
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